Rhode Island Chronicle

LAGES, BRAZIL – NDD Tech considers that print outsourcing in the Latin American market is entering a new stage of maturity, driven by growing demand for operational efficiency, process automation, and data-based management. According to the company, managed service providers have broadened their scope to serve clients seeking greater predictability, control over their print environments, and reduced operating costs.

This transformation aligns with a trend observed across different markets, in which organisations now require more than the simple availability of equipment. Print fleet management increasingly incorporates operational indicators, real-time monitoring, traceability, automation, and analytical intelligence to support business decisions and improve the user experience. This scenario expands the strategic role of outsourcing service providers, who are moving beyond equipment rental and maintenance to take on an advisory role with their clients.

Another factor contributing to this evolution is the decentralisation of corporate operations. Hybrid environments, distributed branch offices, and remote teams have increased the complexity of device administration, requiring platforms capable of centralising information, automating processes, and providing visibility into operational performance. For NDD Tech, companies that still rely on manual controls face greater difficulty scaling their operations, maintaining consistent service levels, and responding quickly to client demands.

The company also notes that issues such as information security, sustainability, and regulatory compliance now form part of decisions relating to print management. Capabilities including user authentication, access control, consumption monitoring, auditing, and optimisation of consumable usage help reduce waste, strengthen governance, and reinforce corporate policies oriented toward data protection.

According to IDC, the pursuit of automation, operational efficiency, and managed services continues to rank among the priorities of Latin American organisations in their technology investments, reflecting the need for greater productivity and control across corporate environments. In this context, platforms that consolidate operational information and deliver intelligence on the device fleet are expected to play an increasingly relevant role in operations management.

According to NDD Tech, the consolidation of this trend represents an opportunity for providers to expand their service offering and strengthen relationships with their clients. By using operational information to anticipate maintenance needs, optimise contracts, and track performance indicators, partners are able to increase operational efficiency and create new possibilities for value generation.

“Outsourcing is no longer evaluated solely by equipment availability. Today, clients expect predictability, transparency, and information that supports strategic decisions. This trend reinforces the importance of data-based management, capable of integrating operation, control, and intelligence within a single environment.” — Maurício Xafranski, Commercial Manager for Latin America, NDD Tech

For the company, the evolution of the market also increases the need for integration between the different technologies responsible for managing corporate environments. Solutions capable of connecting monitoring, contracts, technical support, billing, and operational indicators help reduce repetitive work, increase team productivity, and provide greater visibility into the performance of the services delivered.

NDD Tech states that it will continue to closely follow the evolution of outsourcing in Latin America and to invest in technologies oriented toward intelligent device management, adapting to the needs of providers seeking to grow with greater operational control and efficiency. For more information on the company’s perspective on the transformation of the sector, visit ndd.tech.

About NDD Tech

NDD Tech is a Brazilian technology company founded in 2004 and headquartered in Lages, Santa Catarina, Brazil. With a presence in 42 countries and more than 25,000 clients, the company develops solutions for device management, tax documents, logistics, corporate education, and sustainability. Its mission is to enhance the value of data in order to drive operational efficiency, sustainable development, and the growth of clients and partners through technology.

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Company Name: NDD Tech
Contact Person: Amanda Aléscio
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Country: Brazil
Website: https://ndd.tech/en/