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Information Systems Engineering (ISE) Grows MSP Business with Maxava Monitor Mi8

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Information Systems Engineering (ISE) Grows MSP Business with Maxava Monitor Mi8

September 14
08:34 2023
We rely on the Maxava Mi8 tools as a core foundation of our Managed Services offering, for constant and proactive system management and monitoring. – Tony Fleischman

Maxava, the global provider of innovative monitoring, high availability, and disaster recovery software and services solutions for the IBM i platform, announced today that Information Systems Engineering (ISE) is finding success using Maxava Monitor Mi8 to monitor its clients IBM i systems.

ISE, a longtime provider of consulting services for companies running Infor XA (MAPICS) systems, launched its managed service provider (MSP) business in 2021. Since then, the business has grown quickly as IBM i customers struggling to hire experienced operators look to get out of the business of running their own hardware.

As the MSP business started to take off, ISE realized it needed software to help automate the monitoring of multiple production systems. “We needed something that was relatively simple for our guys to use, something that they could learn relatively easily,” said Richard Shew, the director of professional services for ISE.

The company considered developing its own tools. With a team of consultants experienced with Infor XA and other ERP systems, ISE developing had the development and engineering resources to build its own, Shew said.

“But as soon as we started talking about it, we said, somebody’s got to already doing this,” Shew stated. “We shouldn’t need to write our own set of proprietary tools to do this.”

ISE analyzed the market and determined that two IBM i systems monitoring tools could fill the need: Monitor Mi8 from Maxava, a cloud-hosted monitoring system that features a native IBM i agent and web and mobile client interfaces, and another product from a well-known utility vendor. After trying out both tools, ISE determined that Mi8 was the better fit.

Both tools covered the basics of monitoring IBM i systems, Shew said, but the scales tipped in Mi8’s favor when it came to ease of use, simplicity of installation, and cost. Since then, the company has expanded the use of Mi8.

ABOUT ISE

Information Systems Engineering (ISE) is a leading provider of consulting, software, and managed services for IBM i clients. Founded in 1984, the company’s specialty is working with the Infor XA (MAPICS) line of ERP software. The company also owns Paper-Less, a Manufacturing Execution Solution (MES). Experts in the IBM i, ISE employees have over 300 years of RPG programming experience and over 70 years of consulting expertise. For more information, visit ise-erp.com/company.

ABOUT MAXAVA

Maxava is a worldwide leader in innovative monitoring, high availability, and disaster recovery software and services for the IBM I platform. The company’s offerings have ensured business resiliency for the world’s most demanding IBM I customers via a channel of white-label SaaS, cloud, subscription, and traditional license models for the last 20 years. Maxava boasts over 2,000 installations globally and provides 24x7x365 support to over 40 countries through regional offices located in North America, Europe, and the Asia Pacific.

For more information, visit www.maxava.com

Media Contact
Company Name: Maxava LLC
Contact Person: Agnel Gracien
Email: Send Email
City: Doylestown
State: PA
Country: United States
Website: https://www.maxava.com/

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